TERMS OF SERVICE USE
INTRODUCTION; KEY DEFINITIONS AND WHAT YOUR OPERATING CONDITIONS INCLUDE
1.1 The following definitions are used in these terms and conditions
«Access Device» means any electronic means of accessing the Services, including, but not limited to, computers, smartphones, older generation phones, tablets, tactile devices or any home entertainment system such as video game consoles and hybrid televisions (or any other remote means);
«Terms & Conditions» terms and conditions defined in this document;
«Operator» CyberLottoClub, a start-up created by united students within STUDENTS PROJECTS
" Privacy Policy " means the Privacy Policy of the Operator accessible via the link to the Privacy Policy ;
" Promotion " means a special offer that is offered to you as part of our Services, consisting of funds or their equivalent, which we offer to you. and add to your Account, which you may use to place wagers, including, but not limited to: additional cash deposits that you may wager at Your discretion.
« Associated Account Terms » means the conditions set out in Schedule 1 of these Terms and Conditions that form part of the Terms of Use;
«Rules» specifically applicable betting and gambling rules for the type of wager and / or game concerned, as further described in paragraphs 1.3.1 and 1.3.2;
«Services» where applicable, the services currently provided by the Operator on the Website, the Lotto Online Service and / or via any access device;
«Online Lotto Service» the Lotto internet service currently offered by the Operator;
« Terms of Use » : (a) the terms and conditions, (b) the Privacy Policy, (c) in accordance with if applicable the rules, bonus conditions and additional conditions applicable to the services you use, and (d) conditions relating to the associated Account, and
« Bet Conditions » means all the terms and conditions of the Balances and Bonuses you must pay to make a bet, the winnings of which the exclusion of scales and bonuses may be withdrawn from Your Account, and
«Website» the website or any of its pages, sub-pages, subdomains, or sections currently located or accessible from the following domain name: www.cyberlottoclub.com
1.2 By using and / or visiting any section of the Website, or by opening an account with the Operator via the Website or our Online Lotto Service, you agree to be bound by the terms and conditions of the Website. use and: (a) accept the use of electronic communications for the purpose of awarding contracts; and (b) waive all applicable rights or conditions that require a handwritten signature, to the extent permitted by any applicable law. These terms of use do not affect your statutory rights.
1.3 In addition, when you play any game, place a bet using the Services, or use the services in any way, you agree to be bound by:
1.3.1 The rules for all Lottery Bets on CyberLottoClub, as defined under the general section Helpthe betting rules
1.3.2 The rules of any game you play (game rules) as defined under the corresponding "Help" section and all rules including (but without limiting it)
1.3.3 any deposit and bonus conditions;
1.3.4 any condition relating to online lottery;
1.3.5 any withdrawal conditions that are contained in the "Withdrawal" section of Help on the website ("Withdrawal Conditions"); and
1.3.6 any other conditions that apply to the Services and / or that you must accept as part of the Services.
1.4 The original version of the Terms of Use is written in English and any interpretation thereof is based on the original English text. If the terms of use or other documents or notices related thereto are translated into other languages, the English version will prevail.
1.5 In case of specific conflict or contradiction between the different parts of the conditions of use that make up your contract with the Operator the order of priority will be as follows ::
1.5.1 the withdrawal conditions;
1.5.2 bonus conditions;
1.5.3 any condition relating to the bet;
1.5.4 the conditions relating to the game;
1.5.5 additional conditions;
1.5.6 associated account conditions;
1.5.7 the general conditions;
1.5.8 the privacy policy; and
1.6 Please read the Terms of Use carefully before accepting them Once you have agreed to the terms of use, please print them and keep them with all confirmation emails, additional terms, transaction data , the rules of the game, the rules of the business, and the methods of payment relating to your use of the website. Please note that the Terms of Use are subject to change as described in paragraph 3.
1.7 If you do not agree to be bound by the Terms of Use, do not open an account, and / or do not continue to use your account. Any continuation of the use of one of the services means acceptance of the conditions of use that we have notified you and that will take effect at that time.
1.8 The terms of use govern your contract with the Operator and took effect on . April 28, 2018 . To avoid any doubt, all parts of the Website are governed by the Terms of Use and you must at all times ensure that your use of the Services is in compliance with the Terms of Use.
GENERAL CONDITIONS
2. CONTRACTING PARTIES
2.1 The conditions of use are agreed between you and the Operator.
2.2 The website, balances, bonuses, winnings, numbers, wagers and terms of use are translated into English and French and are therefore intended to be used by citizens speaking both languages.
2.3 The terms us or our / our used in the Terms of Use refer to the following persons:
2.3.1 Operator; or
2.3.2 in the event of general terms and conditions relating to the money currently in your account, to any company in the Operator"s group holding that money, including (where applicable) our agents, partners and providers.
3. MODIFICATION OF THE TERMS OF USE
3.1 We may sometimes have to modify the terms of use for a number of reasons, including (but not limited to) commercial purposes, to bring them into compliance with the law, regulations, instructions, advice or recommendations from a control organization or for customer service purposes.
3.2 If we wish to make essential modifications to the conditions of use, we will notify you as soon as possible by means of one of the methods described in section 3.3. We will not necessarily notify you of minor or insubstantial changes. It is therefore recommended to regularly check the conditions of use from the link; Terms and Conditions on the website.
3.3 Any changes to the terms of use that we wish to share with you will be notified to you through a notification method of our choice, which may include:
3.3.1 an e-mail (to the e-mail address previously provided);
3.3.2 a message in your inbox on the website; or
3.3.3 a review on the website
and we may need to ask you to accept the new terms of use by clicking "yes;" or "; j" accept; ", by checking a"; box; "or other method of If you provide us with such confirmation, or you continue to use the Website after notification under paragraph 3, you are deemed to have accepted and be bound by the new terms of use, including ( and to avoid any doubt) any addition, deletion, substitution, or modification of the identity of the Operator, whether or not you have read the revised Terms of Use. If a change is unacceptable to you, you may choose to stop using the Services and / or terminate your account in accordance with paragraph 12 of these terms and conditions.
3.4 Notwithstanding this clause 3, if we wish to make changes to the conditions under which Your funds are placed under clause 7.3, we will notify you in advance with the method that we may, at our discretion, deem appropriate, a Acknowledgment of receipt of this information will be required by clicking on "Yes" or "I Agree", by checking a "box" or other method of confirmation This confirmation means that you agree to the new Terms of Use. If a change is unacceptable to you, you may either stop using the services and / or close your account by following the provisions of paragraph 12 of these Terms and Conditions.
4. OPENING YOUR ACCOUNT
4.1 To play the lottery or play a game using the Services, you will need to open an account with the Operator ( Your Account or ; Account ").
4.2 To open an account to use the Services, you can;
4.2.1 contact customer service;
4.2.2 Click on Create an account on the website and follow the on-screen instructions, or
4.2.3 open an account using any other method currently proposed by the Operator;
4.3 Your account will be managed by the Operator, another affiliate of the group for and on behalf of itself and / or the relevant Competitor Group company with which you have entered into the contract. / p>
4.4 When you open an account, you will be asked to provide us with personal information including your name and date of birth as well as different ways of contacting you, including a mailing address, a telephone number and an email address ( your contact information ). You can update your contact information by contacting customer service; or from the admin page of My account on the website, or by any other method currently proposed by the Operator.
4.5 If you do not want us and our business partners to use your contact information to send you marketing information about our other goods, products and services or those of our business partners, please let us know. tick the corresponding box that appears when you open an account on the website or inform customer service.
4.6 By opening an account you guarantee;
4.6.1 Understand and accept the risk arising from the use of the Services, namely the gain as well as the loss of money;
4.6.2 have (a) more than 18 years old and (b) already the legal age from which gambling and other games are permitted in accordance with the legal provisions and jurisdiction applicable to you. " legal age ");
4.6.3 have the legal capacity to enter into contracts;
4.6.4 not being excluded from gambling, and
4.6.5 You have not already had an account that we would have closed in accordance with paragraph 11 (Collusion, Fraud and Criminal Activity), 20 (Violation of Terms of Use) or terminated at your request in accordance with Section 33.1 (Responsible Gambling).
4.7 Your account must be registered under your own name and your personal information, must be issued only once and can not be duplicated for another person, family, household, address (postal or IP), email address , access to the device, or any environment in which access to the device is shared (eg schools, offices, public libraries, etc.), computer (or other access device), and / or account under the Services. Any other account you open on our site or that you hold as a beneficiary under the Services will be a " double count ". We can close any account double (but not obligatorily). If we close a double account,
4.7.1 all bonuses, and gains resulting from these bonuses through the use of this double account will be canceled;
4.7.2 We may, in our sole discretion, cancel all winnings and refund all deposits (lesser amounts due to canceled winnings) made through this double account and we may to the extent that it has not been recovered from the corresponding double account, directly recover any amount due to be refunded from your double account from one of your other accounts (including any of your other double accounts); or 4.7.3 we may, in our sole discretion, authorize the use of the deemed double account, in which case we will exercise a lien on any losses and wagers made or realized by you through double account.
5. CHECKING YOUR IDENTITY; REQUIREMENTS FOR MONEY LAUNDERING
5.1 You guarantee that:
5.1.1 the name and address you provided when opening the account is correct; and
5.1.2 you are the legitimate owner of the money you deposit at any time on your account.
5.2 By accepting the terms of use, you authorize us to perform from time to time such audit checks as we may require or third parties (including, but not limited to, inspection bodies) may require us to confirm these elements (the " Controls ") .You agree that we sometimes ask you to provide additional details about information you have already provided to us, including information about report with any deposit you made on your account.
5.3 During these checks, we may restrict your right to withdraw funds from your account and / or block access to all or parts of the website. new controls for regulatory, safety and other commercial reasons. If such restrictions cause you problems, please contact Customer Service.
5.4 In certain circumstances, we may contact you to request additional information directly from us to finalize the checks, and we will, at our sole discretion, ask you to provide us with a valid document. notarized identity or any equivalent identity document certified in accordance with the legislation in force in your jurisdiction or a proof of address, a bill of consumption or contact details, bank statements, references of the bank and any document that validates the source until such information has been provided to our complete satisfaction, we may prevent all your activities in connection with the account or, if we have reason to believe that you have deliberately provided us with inaccurate information, keep any amount deposited after we have closed this account.
5.5 Use of the website by persons under the legal age may be an offense and if you are unable to confirm that you are of legal age, we may suspend your account up to "that we have obtained confirmation. If it turns out later that you are not of legal age at the time you made money games and other games on our website;
5.5.1 your account will be closed;
5.5.2 all transactions made during the period when you are not of legal age will be canceled, and any funds related to them that you have deposited will, if applicable, be returned via the same method of payment that used for the deposit;
5.5.3 any deposit you have made without reaching the legal age will be returned to you, and
5.5.4 any winnings you have accumulated during the period that you are not of legal age will be seized (and they may be deducted from the amount of deposits returned under section 5.5.3) and you will return to request these funds that have been withdrawn from your account.
6. USER NAME, PASSWORD, PIN and CLIENT INFORMATION
6.1 After opening your account, you must make every effort to prevent the disclosure (whether deliberate or accidental) of your username, password and / or account number to any third party, and (the where applicable) ensure that the updated security software is downloaded to the access device.
6.2 All transactions where your username, password and / or account number have been entered correctly will be considered valid, whether or not you have authorized them, and we will not be liable if you disclose (deliberately or accidentally) your username, password or third-party account number.
6.3 If you lose or forget your account information, or if you have reason to believe that this information is known to an unauthorized third party, please contact us immediately to have it changed by Customer Service. the coordinates are in the Contact Us section or Help on this website.
7. DEPOSITS AND WITHDRAWALS FROM YOUR ACCOUNT
7.1 If you wish to take part in the Services, you must deposit money into your account from an account of which you are of course the owner. You can then use this money (subject to paragraph 5) to place bets and play games. Additional information on how to deposit, withdraw and transfer funds are available and Deposits retracts from the website. If you use a payment method for which you are not the owner of the account, we reserve the right to consider any invalid account deposit (and any resulting winnings void) pending the successful completion of all the appropriate controls.
7.2 You further agree not to make any credit revocation, against reversal or cancellation of deposits on your account, and in such cases, to reimburse and compensate us for such unpaid deposits including all charges which are caused to us during the perception of deposit. For the avoidance of doubt, you don "are not allowed to use your account as a bank account and if we find the "existence of deposits and withdrawals from your account unrelated to a wagering activity or game, we reserve the right "charge an administrative fee (whether or not we close / suspend the account) The sums deposited in Your Account are not subject to interest.
7.3 We are required to inform customers of what happens to the money we hold on your account for you, and the extent to which these amounts are protected in the event of insolvency. your account will be held in a bank account and / or a blocked account which will be separated from the funds of the company.The amounts in your account are not insured, guaranteed, sponsored or protected by a deposit system or bank insurance or by any other similar insurance system. As such, the money in your account is not protected in the event of insolvency.
7.4 We may at any time deduct from the positive balance of your account (including a double account) any amount owing to any other company within the Operator"s group (whether there is not breach the contract of "use), including (but not s" y limit) if we replace the paris or made pursuant to paragraphs 4.7 (double accounts), 11 (Collusion, fraud and criminal activity) or 18 ( Errors and omissions).
7.5 You can set a deposit limit on your account each day. This limit can not be increased unless you give us twenty-four hours" notice of your intention to increase your deposit limit, and such an increase will apply only after the expiration of twenty-four hours. hours after your request For more information on how to set up a deposit limit, please either contact customer service or (if your account belongs to the website) set the limit through the website by clicking My Account, then Update your information. Any confirmed reduction in your deposit limit takes effect immediately.
7.6 Subject to paragraph 12 (Closure of Your Account; etc), you can at any time request the withdrawal of funds from your account (please note that your balance and bonuses can never time to be withdrawn Only the winnings obtained by placing your bets and playing the lotto can make withdrawal on your account) provided that:
7.6.1 all payments made to your account have been confirmed cleared and none has been revoked, reversed or canceled;
7.6.2 any verification referred to in paragraph 5 (Verification of Your Identity, Money Laundering Requirements) above has been completed by us to our satisfaction and
7.6.3 you satisfy any appropriate withdrawal condition related to your account (Please note that Withdrawal Conditions provide basic withdrawal limits (which vary depending on the payment method that you select), being If your Account has a balance lower than this Basic Amount (including your Surrender Balance), we will process a withdrawal event equal to the balance in Your Account (even if the stated base amount exists). / p>
7.7 Each withdrawal approved by us and provided that you have provided us sufficient "information on how the funds should be transferred to you, we will return the relevant funds under paragraph 7.7 (< b> plus any costs incurred or any other amount to be deducted from your withdrawal ).
7.8 We will attempt to accommodate your request for the payment method, but we can not guarantee this, so we can process and pay withdrawals using a different payment method than the payment method. you have requested, including from other payment providers, check or electronic transfer (the fees for these payment methods are defined in the Removing section of Help Web dusite). All transactions including deposits and rétrais on s website "will perform in the only currency XOF (CFA). < / p>
7.9 Inactive Account Fees . If you don "t use the account to place paris, play games, make deposits, withdrawals or transfers, or s" it remains idle for at least 13 consecutive months, it will become a " Inactive Account ». All inactive accounts generate fees for inactivity, ( " costs related to an inactive account; " Help website if your account becomes inactive, we will notify you at least 14 days before that.. charges for inactivity are debited from it.
8. LEGAL USE OF THE WEBSITE
8.1 Access to or use of the Website or any service via the Website may be illegal for some or all of the residents in certain countries. Web is used for betting, gambling and other purposes by persons residing in countries where such activities are illegal, including the United States and territories listed in the Help website the fact that the website is accessible in those countries or appear in their official languages ??is not not a declaration or guarantee of the legality of access to and use of the Website, the making of deposits or the collection of winnings from your account The availability of the Website does not constitute in any circumstances offer, request or invitation from us to use or subscribe to bets, games and aut services in jurisdictions where such activities are prohibited by law.
8.2 It is your responsibility to determine the law applicable in the territory of your place of residence.You must ensure that you act lawfully in your jurisdiction by opening your account and / or using the website. and you certify, warrant and agree to do so.
8.3 If it turns out that you live in a country where the use of the website is illegal, we are entitled to close your account immediately, in which case your account balance on the date of closing. will be refunded as soon as we are able to do so.
9. PLACE A BET AND / OR PLAY GAMES USING SERVICES
9.1 In order to place a bet or access a Service, you must follow the instructions provided in Help.
9.2 It is your responsibility to guarantee that the information of a bet, wager or similar transaction that you place using the Services (a " transaction ") are correct as follows:
9.3. using the website (directly, via an application or otherwise) in accordance with the relevant betting or gaming rules, and
9.4 You can access the "history of your transaction by clicking on My Account on the website or via our customer service (including by choosing to receive a written statement).
9.5 We reserve the right, at our sole discretion to refuse all or part of "a transaction you ask: (a) when you" have not met the conditions of "Use or (b ) at any time in our sole discretion,
10. GAMES AND REMOTE PARIS
10.1 When accessing the Services via a channel or electronic communication, you should be aware that:
10.1.1 Using the website to place bets or play games:
10.1.1.1 your login system and your equipment may be slower than those used for "other people and this can affect your performance when critical parts are available on the website;
10.1.1.2 your system may experience failures, failures, errors or service interruptions dealt with in accordance with paragraph 17 (computer failure);
10.1.1.3 game rules for each game or game offered via the Website are available and must be read before "use the services offered via the website; and
10.1.1.4 in games offered via the website taking advantage of "a number of more or larger cash players, we can deploy joueursélectroniques (" Robots "with names of" users will be "bot") pre-programmed to play and join a game in order to "help the cash or the number of players even if we don" t use of bots not you mean the "use and;.
11. COLLUSION, FRAUD AND CRIMINAL ACTIVITY
11.1 The following practices (or any of them) related to the Services, namely:
- the fraudulent use of bonuses or other promotions; and / or
- unfair use of external factors or influences (more commonly known as "fraud"); and / or
- unjustly perceived profit (as defined in paragraph 11.5.3);
- the opening of a double account; and / or
- fraudulent practices or criminal activities (as defined in section 11.5),
are "prohibited practices". The Prohibited Practices are not allowed and constitute a material breach of conditions "use. We will make every effort to prevent and detect prohibited practices and to identify the players concerned if they take place. However, subject to the foregoing, we are not responsible for any loss or damage you may suffer as a result of a prohibited practice, and we will decide at our discretion to take any action with respect to such Prohibited Practices.
11.2 If you suspect that "a person is involved in prohibited practices, please inform us as soon as possible by email or by calling the customers.
11.3 You agree not to take part or be connected in any way whatsoever of a prohibited practice .
11.4 If:
11.4.1 we have reasonable grounds to know that you participated or are related to any prohibited practice (this may include our use (and that of our partners in games and other providers) techniques to detect cases of fraud and collusion used in the gambling and other gaming industry at the appropriate time); or
11.4.2 you have placed paris and / or played online games with any other online provider of gambling services "money and are suspected (due to such games) to act in a manner equivalent to prohibited practices in connection with such betting services or any other illegal activity, or
11.4.3 we discover that you have made a "credit revocation" or refused a purchase or deposit you made on your account; or
11.4.4 you go bankrupt or if a similar lawsuit is brought against you elsewhere,
then, we are entitled, in respect of your account (and / or any other account that you hold with a company of the group of the Operator) to retain all or part of the balance and / or recover the account the amount of any deposit returned, bonus or profit hit by or attributable in any manner whatsoever to the events referred to in paragraph 11.4. the rights defined in section 11.4 shall not affect the other rights (including customary law) that may be available to us under the Terms of Use or by any other means.
11.5 Definitions for the purposes of this paragraph 11:
11.5.1 "fraudulent practice" : fraudulent activity involving you or any person acting for you or in collusion with you and including, without s "are limited: (a) activities credit revocations and fraudulent rake-back; (b) the "use by you or any other person participating in the same game you at any moment" a credit card or stolen debit, cloned or not authorized as a source of funds (c) collusion between you and third parties for the purpose of obtaining an undue advantage (including through bonus schemes or similar bonuses that we offer); (D) any attempt to "save false or misleading account information; (e) any fraudulent act or fraudulent attempt by you, which we consider illegal from valid reason under any applicable jurisdiction, committed bad faith or intent to defraud us and / or circumvent contractual or legal restrictions, without worrying that such a fraudulent act or fraudulent attempt causes us any prejudice;
11.5.2 "Criminal Activity" : (but not limited to) money laundering and any offense within the meaning of section 42 of the Gambling Act 2005 money) and
11.5.3 "Undue advantage" : without limitation:
11.5.3.1 the exploitation of a defect, a deficiency or an error of our software or that of a third party that you use in association with the Services (including concerning any game); < / p>
11.5.3.2 The use of third-party software or analysis system, software that includes but is not limited to: 11.5.3.2.1 which allows to play without human intervention (for example: Bots)
11.5.3.2.2 making automated decisions,
11.5.3.2.3 who shares information with hidden cards and / or
11.5.3.2.4 which provides real time coaching for poker
11.5.3.3 Notwithstanding the generality of 11.5.3.2, the use of Bots for poker games (included but not limited to gaming under the Poker tab) and any Bots for skill games (included but not limited to gaming under the Skills or Games tabs) and Bots for any other use would be Prohibited Practices;11.5.3.4 your exploitation of an error as defined in paragraph 18.1 below, whether it is to your advantage and / or to our disadvantage or that of third parties.
11.6 By exercising any of our rights under Section 11.4 relating to a prohibited practice, we will make every effort to ensure that the exercise of such rights is fair to you and our other customers while satisfying our obligations regulatory and legal.
11.7 We reserve the right to inform the relevant authorities, other online gambling or gambling operators, other online service providers, banks, credit card companies, providers of electronic payments or other financial institutions of your identity and any suspicion of prohibited practice of your own, and you will cooperate in the examination of such activity.
11.8 has been rigged and this suspicion or evidence has prompted or has prompted any other operator to report.The proof of the foregoing may be based on the value, quantity or mode of betting placed through CyberLottoClub on any "import any of our lottery channels.
12. CLOSURE OF YOUR ACCOUNT; TERMINATION OF TERMS OF USE
CLOSURE AND TERMINATION OF YOUR FACT
12.1 Provided that your account does not have a debit balance in our favor, you may at any time close your account and terminate the terms of use with at least twenty-four hours notice to Customer Service. details of which can be found in Contact Us and Help on the website:
12.1.1 indicating your wish to close your account; and
12.1.2 by mentioning the reasons for closing your account, especially if they are based on considerations related to your level of use.
We will respond to your request by confirming the closing of your account and the date on which the closing will be effective within a reasonable time, provided that you continue to assume responsibility for all activities in your account up to that we have executed this closure (from which the terms of use will end).
12.2 When you request the closing of your account within the meaning of paragraph 12.1, we will return any unused balance referred to in paragraph 12.3.
12.3 Upon termination of your account within the meaning of this paragraph 12, we are entitled (without limiting your rights under 12.6) to refuse to reimburse you the unused balance of your account for any amount: (a) in accordance with in paragraph 11 (Collusion, fraud, and criminal activity); (b) in accordance with paragraph 20 (Violation of conditions of use) (c) subject to the conditions of use (including, where applicable, paragraph 5.4); or (d) in accordance with legal or regulatory provisions
12.4 To reimburse the unused balance of your account, we may use the same method of payment as you provided when registering your account, or any other method of payment that we deem reasonable.
12.5 In some cases, if you have closed your account, we may, if you request, re-open it with the same account information as before. your account will have the same information as before, it will be governed by the conditions of use in force on the date of its reopening and the previous rights (including, but not limited to, those relating to bonuses or possible gains) will no longer be valid.
CLOSURE AND TERMINATION OF OUR FACT
12.6 We may terminate your account and terminate the Terms of Use at any time upon written notice be careful using your contact information,
12.7 If we close your account and terminate the Terms of Use under Section 11 (Collusion, Fraud and Criminal Activity) or 20 (Violation of Terms of Service), the balance of your account will be non-refundable and deemed to be insane in the case of claims to our advantage on the date of such closing (on your account, a double account or any other account). Any closing of your account and any termination of the terms of use foreign to the stipulations of paragraphs 11 or 20 of these terms and conditions does not affect the current bets, provided that they are valid and you have not violated however it is the conditions of use. For the avoidance of doubt, we will not credit any bonuses to your account, and you will not receive any winnings at any time after its closing date (whether by us under the Terms of Use, or in response to your request).
12.8 The following subsections shall survive any termination of the conditions of use: 19, 20, 21, 22, 23, 25, 26, 28, 29, 30, 31, 32 and 34 and any other necessary paragraph for the purpose of "interpretation, as well as any relevant section of the betting rules, relevant game rules, privacy policy and additional terms.
SUSPENSION OF OUR FACT
12.9 We are entitled to suspend your account in the circumstances expressly set forth in the Terms of Use: Upon suspension from your account: (a) no activity will be permitted (including deposits, withdrawals, wagers or games) until we reactivate it; (b) no bonus or eventual winnings will be credited to the account; and (c) we will inform you of the reason for suspending the account for resolution as soon as possible, so that the account can be reactivated or closed as appropriate.
13. ACCESS, USE OF SERVICES
13.1 You are fully responsible for the provision and maintenance of all your access devices, associated equipment, telecommunication networks, Internet access services that you must use to access the Services. We assume no liability for loss (resulting from loss of service, poor internet connection, insufficient bandwidth or otherwise) related to a problem with the Internet or any telecommunications service provider to which you have subscribed to access the Services. To avoid any uncertainty, the Operator makes no representation or warranty as to the compatibility of the Services with any particular software or hardware.
13.2 You must not use the Services for any purpose that is or is likely to be defamatory, abusive, obscene, illegitimate, racist, sexist or of any other discriminatory or potentially discriminatory nature. "are not allowed to use abusive or aggressive language or images, swear, threaten, harass or insult anyone, including other users through the Website, to attempt to impersonate you as someone "other or to behave in this manner with respect to the personnel of the Operator who provided you with the Services, customer service or any helpdesk or support function that we place at your disposal.
13.3 You may only use the Website for private purposes for entertainment purposes and you may not provide access, reproduce any or all of the Website in any way or create links to it without our express prior consent.
13.4 You are solely responsible for the content you upload to the Website ( "Content Loaded" ) and by uploading such content you certify and warrant that:
13.4.1 You have obtained all necessary approvals, authorizations, licenses and permissions for the content loaded and that the reproduction of such content loaded on the website does not infringe copyright, trademark rights confidential information or any other intellectual property rights of third parties;
13.4.2 the loaded content does not contain any element that violates paragraph 13.2 or any code that violates paragraph 13.3;
13.4.3 the loaded content complies with all legal and regulatory provisions (especially those relating to the protection and confidentiality of data); and
13.4.4 The Operator has the right in its sole discretion to use and sub-license the use of the loaded content.
13.5 You download any media (other than software within the meaning of paragraph 16) from the website at your own risk and the Operator declines all responsibility for any loss of data or other damage caused by any such download.
13.6 If we have reason to believe that you are using the Services in violation of any of paragraphs 13.2, 13.3, 13.4 or 13.5, we are entitled, without prejudice to any of our other rights, to withdraw without delay any delinquent content.
14. CONDITIONS RELATING TO PARIS AND GAMES
14.1 The betting and gaming industry is full of expressions. If necessary, a glossary of the meaning of commonly used gambling and gambling domain expressions is available in the Help of the website. When in doubt about the meaning of an expression, it is imperative to:
14.1.1 Identify its meaning in the glossary in the appropriate Help section. on the game or game you play or for which you place a bet;
14.1.2 contact customer service for an explanation in case of persistent doubt; and
14.1.3 Do not place wagers or play games until you have fully understood their meaning,
because we can not assume responsibility if you place a bet or play a game through the products offered through the Services by not including any of the terms involved in or relating to the bet or game.
15. MODIFICATION OF THE WEB SITE
We may, at our sole discretion and at any time, modify or correct any product or service (including any proposed price) available on the Website to ensure the continued availability of the Website, but without prejudice to no play and / or bet in progress at the time of such modification. Sometimes we may restrict your access to certain parts of the website for the purpose of maintaining and / or modifying any game and / or product available through it.
16. THIRD PARTY SOFTWARE
16.1 In order to use the products offered by the Services, you may be required to download and install software on your access device (" software "). understand, but not be limited to: access device applications, our Casino and Poker download products, and any promotional, marketing and / or facilities applications, products and software.
16.2 In these cases, you may be required to make an individual agreement with the owner or licensor of such software regarding your use of the software (a "third party software agreement"). .) In the event of any discrepancy between the terms of use and any contract relating to any third-party software, the terms of use shall prevail to the extent that such discrepancy is in relation to the relationship between you and the Operator. .
16.3 It is your responsibility to ensure that downloading software to your access device is compatible with its specific settings. To avoid any uncertainty, we are not responsible for the incorrect downloading of software that affects the functionality of your access device.
16.4 Regardless of whether the Services provided through any application of the Access Device are subject to the Terms of Use, the conditions under which any application (" app ") is downloaded or installed on your access device shall be governed by the agreement you have made with the supplier of the application concerned, but in the event of any discrepancy between such an agreement and the conditions of use, the latter shall prevail to the extent that such divergence concerns relationships that bind you with the Operator.
17. COMPUTER FAILURE
17.1 In the event of any malfunction of the software or hardware that we use to provide the Services, we will make every effort to remedy the problem as soon as possible. If these malfunctions result in an interruption of play making a restart in the same place and without prejudice to you or other players impossible, we will take all necessary measures to treat you fairly (which may possibly involve restoring the balance your account that followed the completion of the last bet or game validated on the server of the Operator just before the occurrence of the problem).
17.2 We do not accept liability for technical or software failures of any kind or for network loss or network downtime that may restrict or inhibit your ability to receive a Promotion We do not accept any liability for damages, loss or personal injury resulting from participation in a Promotion, including not winning, failure to accept or use a Promotion. a price, it being specified that no term of these General Terms and Conditions shall operate as excluding any liability for fraud on our part or in the event of death or personal injury resulting from our own negligence.
18. ERRORS OR OMISSIONS
18.1 Certain circumstances may cause us to accept a bet or wager or make a payment in error. Here is a non-exhaustive list of examples of these circumstances:
18.1.1 if we give erroneous information about the odds or conditions of a bet or game because of an obvious error or omission when entering the information or the establishment of a market, or due to a computer malfunction;
18.1.2 we commit a "manifest error". A manifest error occurs when:
18.1.2.1 In the case of bets placed before an event occurs, the prices / conditions proposed differ substantially from those available on the general market, or
18.1.2.2 In the case of an event, the prices / conditions offered at the time the bet is placed are obviously incorrect given the probability of occurrence of the event;
18.1.3 if we have continued to accept bets on a market that should have been suspended, including if the relevant event is ongoing (except if "pending" bets are accepted) or is already completed (sometimes referred to as late betting);
18.1.4 if an error has been made as a result of a prohibited practice within the meaning of paragraph 11.1;
18.1.5 if we should not have accepted or should not have the right to cancel or replace a bet in accordance with the betting rules (eg due to "associated contingency");
18.1.6 if we make an error about the amount of your winnings / returns, including resulting from a manual or computer entry error, or
18.1.7 if we make a mistake about the amount of free bets and / or bonuses credited to your account,
all these circumstances are considered an "error" .
18.2 We reserve the right to:
18.2.1 correct any errors made with respect to a bet placed and replace it at the correct price or conditions available or that should have been available through the Operator (not taking into account an error of publication) at the time the bet was placed and the bet will be considered as having occurred under the usual conditions; or
18.2.2 declare the bet void and surrender your bet on your account, if it is not reasonably possible to correct and replace the bet in accordance with point 18.2.1 above; or
18.2.3 implement the measures stipulated in paragraph 11.4 when the error results from a prohibited practice.
18.3 Any amount of money credited to your account or settled in your favor in error is retained for us on your word and is immediately returned to us at our request, pending resolution within the meaning of paragraph 18.2. In the event that you hold such a sum of money in your account, we may debit it in accordance with section 7.4 We agree to make every effort to detect any errors and to inform you as soon as possible. p>
18.4 Neither we (including our employees and agents) nor our partners or suppliers are liable for any loss, including loss of profit, resulting from an error on our part or by us.
18.5 You must inform us as soon as you become aware of an error.
18.6 If you have used any amount of money credited to your account or given to you in error to place future bets or play games, we may cancel such bets and / or cancel any winnings you have won with this sum of money, and if we have paid for such bets or gambling operations, these sums will be deemed to be kept for us on your word and you will immediately return them to us at your request.
19. EXCLUSION FROM OUR LIABILITY
19.1 Access and use of the Services is at your sole discretion and at your own risk. We accept no responsibility for any attempt by you to use the Services in ways and means that we have not considered.
19.2 We will provide the Services with the appropriate skill and care as described in the Terms of Use We make no other promises or warranties about the Services or the products or services an integral part of the Services and thereby exclude (within the limits of the law) any implied warranties with respect to the Services (including warranties of satisfactory quality and / or the ability to meet the intended purpose). do not guarantee that the website is continuously available or that it will be free of bugs, viruses or other errors.
19.3 EXCEPT AS OTHERWISE PROVIDED IN OUR PARIS RULES AND SUBJECT TO SUBSECTION 19.5, OUR MAXIMUM LIABILITY (INCLUDING THAT OF SUCH BUSINESSES, SUBSIDIARIES, OFFICERS, DIRECTORS, AGENTS AND EMPLOYEES OF THE GROUP) ARISING OUT OF YOUR USE OF THE SERVICES (OR ANY PART OF THE SERVICES AND YOU USE THE WEB SITE), RESULTING FROM ANY VIOLATION OF THE AGREEMENT, INJURY (INCLUDING NEGLIGENCE) OR OTHERWISE, IS LIMITED TO:
19.3.1 IF OUR LIABILITY CONCERNS A BETTING OR BETWEEN THE AMOUNT OF THE BID OR BID YOU HAVE PLACED AND HAS COMMITTED OUR LIABILITY;
19.3.2 IF OUR RESPONSIBILITY RELATES TO MISUNDERSTANDING, THE AMOUNT ON YOUR ACCOUNT THAT WE MISSED: AND
19.3.3 CONCERNING ANY OTHER FAULT WHICH RESOLVES THE RESPONSIBILITY OF THE OPERATOR.
19.4 WE (INCLUDING COMPANIES, SUBSIDIARIES, OFFICERS, DIRECTORS, AGENTS AND EMPLOYEES OF OUR GROUP) DISCLAIM ALL LIABILITY TO YOU IN CONNECTION WITH ANY CONTRACT, INJURY (INCLUDING NEGLIGENCE) OR OTHER, AS REGARDS:
19.4.1 ALL LOSS OF DATA;
19.4.2 ALL LOSS OF PROFIT;
19.4.3 ANY LOSS OF INCOME;
19.4.4 ANY LOSS OF COMMERCIAL OPPORTUNITY;
19.4.5 ANY LOSS OR INJURY CAUSED BY GOOD FAITH OR REPUTATION;
19.4.6 ANY INTERRUPTION OF ACTIVITY OR
19.4.7 ANY INDIRECT, SPECIAL OR CONSEQUENTIAL LOSS OR INJURY, EVEN IF THIS LOSS OR DAMAGE HAS BEEN NOTIFIED AS POSSIBLE, ARISING OUT OF THE TERMS OF USE OR ANY USE BY YOU OF THE SERVICES.
19.5 No term of the Terms of Use shall exclude our liability for:
19.5.1 fraud (including fraudulent misrepresentations); or
19.5.2 death or physical injury caused by our negligence.
20. VIOLATION OF TERMS OF USE
20.1 You will indemnify, defend and release us, our officers, directors, employees, agents, contractors and suppliers from any loss, expense, expense, claim, claim, claim or damages (including legal costs) which whatever the cause and that they are reasonably foreseeable or not, resulting in:
20.1.1 access and use by you or any other person using your username and password and / or
20.1.2 a violation on your part of the terms and conditions of the Terms of Use.
20.2 In the event of a breach of the Terms of Use attributable to you, we may, in our sole discretion, notify you (using your contact information) prior to suspending or terminating your account, you order to terminate the action in question or its non-performance, and / or ask you to correct your action or error, notify you of the actions that we intend to implement if you refuse to comply, it being understood that such action notification can not be a condition precedent to suspension or termination of your account.
20.3 We are entitled to deactivate at any time any username or password that you have chosen or which we have assigned to you, if we legitimately believe that you have breached any of the provisions of the Terms of Use. .
20.4 In addition to the other available remedies, if you breach any of the Terms of Use, we are entitled to recover any positive balance in your Account within the limits of any amount legitimately claimed by you pursuant to Section 20.1.
21. RIGHTS RELATING TO INTELLECTUAL PROPERTY
21.1 Website design, textual content, graphics, music, sound, photographs, videos, their selection and layout, software compilations, underlying source code, software and any other material that forms part of the Services is subject to copyright and other proprietary rights owned or licensed to us by third party rights holders. Insofar as the material contained in the Services may be downloaded or printed, it may only be downloaded from one device (paper copies that may be printed) and only for personal, non-commercial purposes. / p>
21.2 The use of the Services shall in no circumstances give you any interest in intellectual property rights (eg copyright, know-how or trademarks) of which we or any other third parties owners, other than a personal, non-exclusive license, which can not be sublicensed and permit the use of such intellectual property rights in association with your personal, non-commercial use of the Services under the Terms of Use .
21.3 Except express consent in accordance with the Terms of Use, no rights to use or reproduce the trademarks or logos appearing on the Website are granted.
21.4 You must not, or allow any third party to copy, store, publish, rent, license, sell, distribute, modify, add, delete, delete or manipulate any or all of the Website, disrupt, interfere (or attempt to disrupt or interfere) directly or indirectly or modify its operation, other than in connection with the consultation or use of the Website in accordance with the Terms of Use.
21.5 All intellectual property rights to the CyberLottoClub name, logos, designs, trademarks and other distinguishing features of the Operator"s brand and content provided by the Operator or third parties for the purpose of being integrated on the website belong to the applicable Operator or third party. You agree not to display or use these trademarks, designs, trademarks or other distinctive features of the Trademark in any way without our prior written consent.
22. VIRUSES, PIRACY AND OTHER OFFENSES
22.1 You agree not to:
22.1.1 corrupt the website;
22.1.2 attempt to gain unauthorized access to the Website, the servers on which the Website is hosted or any server, computer or database connected to the Website;
22.1.3 saturate the website with information, multiple submissions or "spam";
22.1.4 knowingly or negligently use devices that may affect the proper functioning of the website, for example (but not limited to) by introducing or propagating viruses, worms, Trojan horses, logic bombs or other similar malicious or harmful program; 22.1.5 interfere with, manipulate, delete or otherwise modify the information contained on the Website;
22.1.6 attack the website through a denial of service or distributed denial of service attack. We will report suspicion of violation of the Computer Misuse Act 1990 to the relevant law enforcement authorities and cooperate with them by disclosing your identity. In the event of such a violation, your right to use the website will cease immediately.
22.2 We will not be liable for any loss or damage caused by a distributed denial of service attack, viruses or other technologically harmful material that may infect your access device and any equipment, computer programs, data or other material exclusive partners because of your use of the Website or the downloading of material posted on such a site, or any website linked to the Website.
23. YOUR PERSONAL INFORMATION
23.1 Unless otherwise stated in the Terms of Use (including the Privacy Policy for the avoidance of doubt), all information we hold about you is stored in a secure place and is kept confidential.
23.2 We are required by law to comply with the data protection requirements in the manner in which we use the personal information we have collected from you in your use of the Services, and we take our obligations in this regard very seriously. how we use your personal information.
23.3 Before you use or use the Services, we will need to collect certain information about you, including your name, date of birth, contact information, and information about your marketing preferences (commonly designated "Your personal information" ).
23.4 By providing us with your personal information, you consent to their treatment, including those that are particularly sensitive:
23.4.1 for the purposes stated in the Terms of Use (including the Privacy Policy), and
23.4.2 for other purposes, when we have to process your personal information for the purposes of operating the Services,
including sharing with our service providers and agents for these purposes, for example with our postal service providers, marketing services and customer service agents. We may also disclose your personal information to meet legal or regulatory requirements.
23.5 We may keep copies of any communication you send us (including copies of e-mails) to keep accurate records of the information you have transmitted to us.
24. USING COOKIES ON THE WEBSITE
24.1 The website uses "cookies" to track your use of the Internet, collect certain information about your access device (such as IP address, device type, geolocation data, browser information web site) A cookie is a small text file downloaded to your access device when you access the website and let us know when you are revisiting the website. We use cookies in the operation of the website, including (for example) to allow you to stay connected while you browse other sites and use your account to place bets or play games in different parts of the website. website. We also use cookies for analytical purposes so that we can identify where customers have encountered technical problems on the website and thus help us improve the services provided to customers, but also for fraud prevention purposes such as detection. Duplicate Account, bonus abuse cases or related accounts as set forth in the Terms of Use. The information obtained from cookies allows us to comply with certain regulatory and legal obligations such as our anti-money laundering requirements, the social responsibility to counter the use of our Services for terrorist financing purposes, and to prevent access to our Jurisdiction Website. limited. The collected data of our use of cookies may be shared with law enforcement agencies and other regulatory organizations where there is a legal obligation to do so.
24.2 If you object to cookies or want to delete cookies already stored on your access device, we recommend that you follow the following instructions to delete existing cookies and disable the generation of other cookies on your file management software and your Internet browser. Additional information about deleting or controlling cookies is available in our privacy policy or at www.aboutcookies.org Please note that by deleting or disabling our cookies, you may not have access to certain portions or cookies. Website Features.
25. CLAIMS AND NOTIFICATIONS
25.1 Claims or litigation related to: 25.1.1 the acceptance or settlement of a bet you placed using the Services is no longer taken into account more than days after the date of the original transaction; and
25.1.2 any game you have played using the Services is no longer counted more than twelve weeks after the date of the transaction or game in question.
25.2 If you want to do complaint about the Services , you must first contact the customer service department without delay, who will forward it to the relevant department for processing .
25.3 In the event of a dispute arising from the conditions of use that can not be resolved by Customer Service following the transmission of your claim pursuant to Section 25.2, you may request that the matter be referred to a Director or Supervisor. We will make every effort to resolve the matter so as to satisfy you either immediately or by contacting you later.
25.4 You acknowledge that our random number generator determines the outcome of games played through the Services and you therefore accept the outcome of such games. In addition, you agree that in the event of an unlikely discrepancy between the result that appears on your screen and the one appearing on the game server used by the Operator, the result of the game server prevails and you acknowledge that our records are faith in determining the conditions and circumstances of your participation in the online game and the results of that participation.
25.5 If we wish to contact you, we may use your contact information. Notifications are deemed duly served and received by you immediately after an e-mail has been sent to you or after having contacted you directly by telephone (including whether we leave you a voice message), or three days after the date of receipt. If you want to prove that you have been served with a notification, it will be sufficient to prove, in the case of a letter, that it has been correctly addressed, stamped and delivered to the postal services and for a given letter. e-mail, that it has been sent to the e-mail address (if any) specified in your contact information at the time this e-mail was sent.
26. TRANSFER OF RIGHTS AND OBLIGATIONS
26.1 We reserve the right to transfer, concede, sublicense or promise (an "assignment") all or part of the terms of use to any person without notice, to the extent that such assignment presents the same conditions or conditions that are no less advantageous to you.
26.2 You may not sublicense, sublicense or otherwise transfer your rights and obligations under the Terms of Use.
27. CASES OF FORCE MAJEURE
27.1 We are not responsible for any failure or delay in fulfilling our obligations under the terms of use for events beyond our control, including (but not limited to) network failures. telecommunication, power outages, computer or other (third) equipment breakdowns, fires, lightning, explosion, flood, bad weather, social conflicts, strikes, terrorist acts, acts of the government or any other competent authority (designated "force majeure" ).
27.2 Our obligation to perform is deemed suspended for the duration of the event of force majeure and the initial period of execution will be extended by the duration of the case of force majeure. We will make every effort to put an end to the case of force majeure or find a solution allowing us to honor our obligations despite the case of force majeure.
28. RELEASE
28.1 If we do not require the strict performance of any of your obligations or if we do not exercise any of our rights or remedies, this will not constitute a waiver of such rights or remedies and will not exonerate you not respect for such obligations.
28.2 Our waiver of a default does not constitute a waiver of the following default.
28.3 No waiver of any of the provisions of the Terms of Use shall take effect except if we specifically notify you in writing that it is a waiver pursuant to paragraph 25 (Claims and Notices) mentioned above.
29 SEVERABILITY
29.1 In the event that one of the conditions of use is declared invalid, illegal or unenforceable by a competent authority, that provision or condition will be detached from the other conditions and provisions which continue to be valid in the limits allowed by the law.
29.2 In this case, the part considered invalid or unenforceable will be modified to comply with the applicable law and to be as close as possible to the original purpose of the Operator.
30. ENTIRE CONTRACT
30.1 The Terms of Use and any document to which they expressly refer represent the entire agreement we have with you and supersede any prior agreement, arrangement or arrangement with you, whether orally or in writing .
30.2 Unless otherwise expressly stated in the Terms of Use, we acknowledge that none of us has relied on any representation, promise or promise made by the other or implied anything mentioned orally or in writing. during our negotiations.
30.3 No party shall have recourse in respect of a false statement made by the other person orally or in writing before the date of the conclusion of the contract (unless it is of a fraudulent nature) and the only remedy available to the other part will be for breach of the contract provided in the Terms of Use.
31. THIRD PARTY RIGHTS
31.1 Except for companies in the Operator"s group and unless expressly stated otherwise in these Terms of Use:
31.1.1 any person who is not a party to these Terms of Use, is not permitted to fulfill any of the conditions within the meaning of the Contracts Act 1999 (the rights of third parties), and
31.1.2 If a person who is not a party to these Terms of Use is declared to have the right to perform any of its provisions within the meaning of the Contracts (Third Party) Act 1999, we We may, at our sole discretion, revoke or modify these Terms of Use (and any documents registered pursuant to or in connection with them) without your consent or that of this person.
32. APPLICABLE LAW AND LEGAL PROCEED
32.1 These Terms of Use are (subject to Section 23.2) governed by, and construed in accordance with, the law of the United Kingdom and Wales.
32.2 Disputes arising out of the Terms of Use fall under the non-exclusive jurisdiction of the courts of the United Kingdom and Wales.
33. RESPONSIBLE GAMBLING / GAMBLING
33.1 For customers who wish to limit their participation in gambling, we offer a voluntary self-exclusion clause that allows you to close your account and limit your ability to place bets and play games on the Internet. the website for a minimum period of six months. You can ask for this limitation to extend to five years. Once your account has been auto-excluded, you can not reactivate it before the expiration of the period chosen under this paragraph.After the expiry of the period of self-exclusion, you will be entitled to start again to use the Services by contacting Customer Service.
33.2 If you need any information related to this service, please contact Customer Service via Help .
33.3 We will make every effort to ensure compliance with the self-exclusion clause, but self-exclusion requires a commitment of solidarity between the Operator and the Operator. During the self-exclusion period, you must not attempt to open new accounts and you agree that we will not be liable if you continue to gamble and / or seek to use the website and that we can not recognize or determine that you have made a request for self-exclusion in situations beyond our control, including but not limited to, if you open a new account, play games or money in a LBO or over the phone rather than over the Internet or through another name or address.
33.4 The "Operators" is committed to promoting initiatives related to responsible money games .
34 LINKS
We only provide hyperlinks to other websites for information purposes. You use the links at your own risk and we are not responsible for the content or use of such websites or the information they contain. You may not link to or revise this website without our express written consent.
35. CONTACT US
The Operator can be contacted at the addresses indicated in paragraph 2.1 above by e-mail on the Contact us from the website.
